Occasionally, a student on the WISEid Export Report won't immediately be matched with an existing student in WISEid when uploaded. When that happens, you must either pick an existing student to match with or else create a new student record.


To manage potential matches, go to the Review Matches page under the Manage Person Data tab and click Review on the right side of the page.



On the Resolve Potential Matches page, you'll be shown the student that you uploaded as well as potential matches that WISEid thinks might be the same student. You can click on the 'arrow' icons on the left to expand each record and view additional information.


If none of the potential matches are the same student that you uploaded, then select on "Create a new person" near the bottom of the page and click Next.



Whether are you matching the uploaded student with an existing WISEid record or creating a new person record, you'll be taken to a new page where you'll need to confirm your decision by clicking Accept.