Troubleshooting
Scenario: 1. Our columns are not lining up correctly, how do we fix them? Solution: If your report cards look like the image below, the most likely r...
Fri, Aug 16, 2019 at 12:31 PM
Scenario: 1. Why are my Terms out of order on the Report Card? Solution: Occasionally, Terms may appear out of order on the Report Card. The most comm...
Thu, Aug 15, 2019 at 3:25 PM
Scenario: 1. Why are the columns on the Letter Landscape report card all messed up? Solution: Select only 4 terms for a Letter Landscape report card. ...
Fri, Jan 11, 2019 at 3:24 PM
Scenario: 1. Why is "(Level 1)" appearing next to class names on the report card? Solution: If "(Level 1)" or "(Level 2)&quo...
Fri, Aug 16, 2019 at 2:35 PM
Scenario: 1. Why are the Sub-Grades duplicated on the report card? Solution: You will need to "Save" the class for all terms. Example: ...
Fri, Jan 11, 2019 at 3:24 PM
Scenario: 1. Why is attendance showing twice on the report card? Solution: There are two common reasons why Attendance might appear twice on Repo...
Fri, Aug 16, 2019 at 4:17 PM
Scenario: 1. Why is Attendance not appearing on the Report Card? Solution: There are several reasons why Attendance might not appear on the report car...
Thu, Aug 15, 2019 at 4:10 PM