1. In the first term, there are already students in the classes. What went wrong?


The issue is that the "Keep students in the same class" was not unchecked. 

Option 1: Gradelink Assistance

To quickly correct this issue, you will need to contact Gradelink support. Support will need to remove the term and you will re-copy the term classes over. However, to delete a term with classes and students is a very hard thing to do and we will need to do it on our side. In the case you do not have a lot of classes, you can remove the term by following the steps below.

Option 2: Do It Yourself

1. Remove all students from the classes. (Populate Classes)

2. Re-copy the term classes and remember to un-check the "Keep students in the same classes" setting.