1. How do I lock or unlock a family account?

2. How do we lock or unlock a student's account?


Family and Student Accounts can be locked from the Login Info page:

  1. Go to the Students tab
  2. Select the student whose account (or whose family account) you would like to lock
  3. Click on Login Info
  4. Click on the padlock icon to the right of their name. 

When an account is locked, the icon will turn Red. When an account is unlocked, the icon will turn Blue.

Note: This method is useful for locking or unlocking one account at a time. If you would like to lock all student and family/parent accounts, please click here.