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Administrators/Teachers can contact us at (800) 742-3083 or
[email protected]
Knowledge base
Training Courses
Training Courses
3
Online Training Courses For Staff and Instructors
Administrator Training
Teacher Training
ProActive Support
ProActive Support
1
ProActive Support
Activity Log
The Activity Log
1
What is the Activity Log?
Administrator Reports
Class Reports
2
Lesson Plan Standards Coverage Report
Uncompleted Attendance Report
School Reports
3
How do I get a count of the number of families we have?
Mexico Student Evaluation Report (Reporte de Evaluación)
NCEA Reporting
Student Reports
23
Progress Reports Overview
How do I run a Progress Report?
What are Progress Report Profiles?
How do I create or edit Progress Report Profiles?
Show Term Comments on the Progress Report
View all 23
Teacher Reports
6
What is the Standards By Teacher Report?
How do I print out a staff roster?
What is the Simple Teacher Schedules Report?
Incomplete Assignments Report
Sports Eligibility Reporting and Alerts for Coaches/Teachers
View all 6
Miscellaneous Reports
7
Address Labels Report
What is the Family Directory?
Student Birthday List
Service Hours Reporting
Transcript Labels
View all 7
Alerts
Staff Alerts
0
Parent Alerts
5
Parent Alert Overview
How to Configure Parent Email Alerts
View/Export Sent Alerts
Can we set up email alerts for parents?
Sending email and alerts to a mobile (SMS) number
Assignments
Assignment Types
4
What are Assignment Types?
How do I change the Assignment Type for an Assignment that I've already created?
Why can't I make changes to my Assignment Types?
Is there a way for the gradesheet to drop the lowest score?
Assignments
3
Creating Assignments
How do I delete an assignment?
How do I copy assignments from one class to another?
Assignment Collection
1
Assignment Collections
Nongraded Assignments
1
Nongraded Assignments
Attendance
Daily/School Attendance vs. Class Attendance
2
How to Customize Daily Attendance for Virtual Learning
Daily Attendance vs Class attendance Overview
How to take Attendance
10
How to Take Attendance
Add Attendance for all of "My Students" this Period
Add Attendance for New Students
Add/Edit Attendance for a Previous Date
How do I correct attendance for a previous date?
View all 10
Worship Attendance
0
Non-School Days
1
Specify Non-School Days
Classes
Classes
20
Classes Overview
Creating or Editing a Class
Changing Units/Credits
Applying a Grade Scale to a Class
Copying an Individual Class
View all 20
Class Types
6
Built-In Class Types
Custom Classes and Sub-Grades Overview
Creating Custom Class Types
Assigning Custom Class Types
Check In Class and Sign In/Out Sheet
View all 6
Grade Scales
12
Grade Scales Overview
Creating a Grade Scale
Editing a Grade Scale
Deleting a Grade Scale
Alternative Grades
View all 12
Sub-Grades
2
Creating and Editing Sub-Grades
Assigning Sub-Grades
Graduation Requirements
5
Graduation Requirements Overview
Creating and Editing Graduation Requirements
Assigning Graduation Requirements to a Class
Is there a way to have more than one set graduation requirements assigned to a class?
Multiple Sets of Graduation Requirements
Standards
14
Standards Based Grading Video Overview
Standards-Based Grading Overview
Standards VS Subgrades
How to Combine Subgrades with Standards on your Report Card
Cross Curricular Standards Based Grading
View all 14
Scheduling
5
Scheduling Overview
Setting up Periods in Scheduling
Setting up Locations in Scheduling
Applying Schedules to a Class
Show Non-Standard Classes on the Schedule
Populating a Class
6
Populating Classes Overview
Adding a Student to a Class
Removing a Student from a Class
How do I allow Teachers to Add or Remove Students?
Why can't I Add/Remove a Student?
View all 6
Concluding a Class
7
Concluding Classes Overview
Concluding an Individual Class as a Teacher
Concluding an Individual Class as an Administrator
Concluding All Classes in a Term as an Administrator
Concluding an Individual Student as a Teacher
View all 7
Communicate
School News and Teacher Pages
14
Gradelink Pages Overview
School News Pages vs. Teacher Pages
Turning on Features and Enabling Visibility
Write a new Post
Add Images and Video to Your School News and Teacher Pages
View all 14
SmartSend
13
SmartSend Overview
How to Send an Email
How to Send a Text Message
How to Send a Voice Message
How to use the Group Builder
View all 13
Calendar
8
Calendar Overview
Calendar Types
Creating Events
Editing Events
Deleting Events
View all 8
EnrollMe
Enrolling Students
4
Enrollment Link for Prospective Families
Enrolling A Brand New Student
Re-Enrolling An Existing Student
Enrolling a Brand New Student With An Existing Student In the School
Reports
6
Workflow Details Report
Enrollment Levels Report
Not Re-Enrolled Report
Prospects Report
Contracts
View all 6
Managing Enrollment Applications
6
Workflow Overview
Reviewing An Application
Modifying An Application
Deleting An Application
Changing the Session An Application Is In
View all 6
Setting Up Enrollment For the New Academic Year
3
New Enrollment Session Overview
Creating a New Enrollment Session
Changing the Current Enrollment Session
Importing Information from Enrollment Applications
7
Importing An Individual Student
Importing Multiple Students
Importing A Re-Enrollment Mistakenly Enrolled As A New Enrollment
Merging Duplicate Student Profiles Into One Profile
Importing To An Existing Family
View all 7
Other Settings
5
How to Add or Edit Information on EnrollMe Forms
Granting EnrollMe Access to Limited Admins
Marking Re-Enrollments as Active
EnrollMe en Español
Kiosk Mode
Email Settings
5
EnrollMe Email Alerts Overview
Sample EnrollMe Parent Email Alerts
Customizing Email Alerts
Turning Parent EnrollMe Email Alerts On/Off
EnrollMe Email Notifications for Staff
Financial
Overview
1
Tuition Billing Overview
Billing Sessions and Periods
7
Billing Sessions
Billing Periods
How do I extend the Financial session?
I'm getting a balance transfer error, what do I do?
Balance Transfers
View all 7
Billing Categories
1
Billing Categories
Fee Types
4
Fees and Fee Types
How do I add convenience fees for the parents?
Copy Fees and Types
Convenience Fees
Pay Plans
2
How do I set up a payment plan?
Pay Plans and Installment Charges
The Ledger
8
Adding Transactions to Ledger
How do I enter transactions in Financial?
Adding Batch Transactions By Student
Adding Batch Transactions By Family
Viewing Batch Transactions History
View all 8
Statements
3
How to Run a Statement for a Family
How to Run a Statement for a Student
Online Statements
Reports
9
Financial Reports Overview
Aging Report
Account Balances Report
Child Care Expenses Report
How do I print an enrollment contract?
View all 9
Settings
3
Payment Methods
Batch Transactions Sibling Setting
PaySimple PCI Compliance Questionnaire
Lunch
Lunch Order Pro
0
Lunch Billing within Gradelink SIS
5
Lunch Counts without Financial
Lunch Billing
Lunch Billing Report
Lunch Post Warnings Report
How do I get lunch counts?
GradeSheet and Grading
The GradeSheet
9
Grade Sheet Overview
Standard Class Grade Sheets vs. Custom Class Grade Sheets
Projected Term Grade
How do I delete an entire column of grades?
Why are some grades a different color?
View all 9
How to enter Grades
8
Grading Assignments
Assigning a Grade Code
Assigning an Alternative Grade
How to add Final Grades
Adjusting Final Grades
View all 8
How Grades are Calculated
12
How does Gradelink calculate Class Grades?
Grade Point Average (GPA) Overview
How does Gradelink calculate GPA?
GPA Troubleshooting
Which Classes affect GPA?
View all 12
Comments
4
Narrative/Term Comments Overview
Numbered Comments Overview
How to enter Narrative/Term Comments
How to enter Numbered Comments
Effort
3
Effort/Class Category Overview
How to enable Effort/Class Category
How Teachers enter Effort/Class Category Marks
Integrations
Apple School Manager
1
How do I export my data for use with Apple School Manager?
Classlink
1
Classlink
Clever
1
Clever Rostering
Google Classroom
7
How to integrate Gradelink with Google Classroom
Enabling 3rd Party Gradebook Sync
Connecting a Google Account to your Gradelink Account
Granting Gradelink access to your Google Classroom data
Setting up valid Sync Configurations
View all 7
Google Sign On
2
Logging into Gradelink with Google Sign On (SSO)
Replacing or Removing a Google ID
Indiana Data Exchange
8
Data Exchange Credentials and Default Settings
Required Student Data Checklist
Preparing Academic Terms for Data Exchange
Preparing Daily/School Attendance for Data Exchange
Preparing Staff Data
View all 8
Microsoft Office 365
1
Microsoft School Data Sync (SDS) Integration
Michigan State Report
1
The Michigan State MSDS Early Roster Collection
Renaissance CDI for Star
1
Renaissance Learning Sync (CDI)
PaySimple
7
Gradelink Payments with PaySimple
Setting up PaySimple in Gradelink
How do I set up auto pay?
Auto Pay for Administrators: Setup
PaySimple and QuickBooks Online Integration
View all 7
Schoology
0
FACTS Tuition
1
FACTS Single Sign-on
Edmentum
1
Edmentum and Gradelink
Lesson Plans
Lesson Plans Overview
1
Lesson Plans Overview
Creating, Editing, and Deleting Lesson Plans
8
Creating Lesson Plans
Editing Lesson Plans
Deleting Lesson Plans
How do I add Assignments to a Lesson Plan?
How do I add Standards to a Lesson Plan?
View all 8
Managing Lesson Plans
7
How do I copy Lesson Plans to the next term?
How do I move a Lesson Plan to a new date?
Lesson Plan Collection
Copying a Lesson Plan
Extending a Lesson Plan
View all 7
Report Cards
Overview
3
Report Cards Overview
Report Card Templates Overview
COVID Report Cards Options
Running Report Cards
3
How do I run report cards?
How do I generate a Report Card for a previous term?
How do I generate a blank report card?
Customizing Report Cards
7
Customizing Report Cards Overview
Creating a Report Card Profile
Editing Report Card Options
Letter-Landscape Settings
Multi-Term Settings
View all 7
Paperless Report Cards
4
Paperless Report Cards Overview
How do I publish Report Cards online?
How can I view published Report Cards?
How do I remove a published Report Card?
Settings
5
Miscellaneous Settings that impact Report Cards
How do I give Teachers access to Report Cards?
Printer Settings Overview
Printer Settings for Two-Sided Report Cards
Why are Assignment Types appearing on the Report Card twice?
Troubleshooting
27
How do I change the name of a Class on the Report Card?
How do I change the order in which Classes appear on the Report Card?
Can Assignments be printed on the Report Card?
How do I add a watermark or logo to my Report Card?
Why is one of the graphics on our Report Card missing?
View all 27
Staff
Overview
1
Staff Overview
Creating, Editing, and Deleting Staff Accounts
11
Creating a new Staff Account
Staff Access Types
Account Status
Administrator Notifications
Limited Administrator Permissions
View all 11
Managing Staff Accounts
5
Admin Login as a Teacher
How do I change a Staff member's Password?
How do I Lock/Unlock Staff Accounts?
How do I deactivate a Staff account?
Locking an Account vs. Deactivating an Account
Reports
3
Staff Reports Overview
Staff Login History Report
How to generate a Staff Birthday List
Students
Prospective Students
10
Prospects Overview
Prospective Student Form Website Integration
Manually Adding New Prospects
Closing a Prospect
Deleting a Prospect
View all 10
Family / Parent Accounts
7
Family/Parent Accounts Overview
What is the difference between a Family Account and a Student Account?
What is the difference between Family 1 and Family 2?
Adding a second Family Account
Change "Mother/Father" to "Parent 1/Parent 2"
View all 7
Login Info
4
Login Info Report
Resetting a Student or Family Password
Locking/Unlocking a Family or Student Account
Customize Text In Student Login Information Email
Demographics
12
Students Overview
Creating a New Student
Student Statuses
Deleting a Student
Withdrawing a Student
View all 12
Files
4
Files Overview
File Types, Limits and Optimization
Adding Files
Adding File Tags
Documents
6
Documents Overview
Religious Information
Government Issued IDs
Alternative Student Testing ID
Student Bus / Carpool Information
View all 6
Academics
1
How do I add tests or awards?
Counseling/Discipline
7
Counseling/Discipline Overview
How to Add a New Discipline Incident as a Teacher
How to Add a New Discipline Incident as an Administrator
Discipline Report
Discipline Data Export
View all 7
Medical
16
Medical Overview
Add an Office Visit (Injury Report)
Add a Physical Exam
Add a Hearing Exam
Add a Scoliosis Exam
View all 16
View / Export Student Information
6
View / Export Student Information
Login Info Memo
Student Roster Report
Can I run a Student Roster Report for Alumni?
Religious Information Report
View all 6
Promoting Students
2
How do I promote students?
When should we promote our students?
IEPs
4
IEP Overview
How to add an IEP for a Student
IEP Report
Customizing Choices in IEP Drop-down Menus
Terms
Terms
9
Terms Overview
Creating a New Term
Editing a Term
Deleting a Term
Activating / Deactivating a Term
View all 9
Parent Terms
2
Parent Terms Overview
How do I create a Parent Term?
Exam Terms
3
What are Exam Terms?
Creating Exam Terms
Should I copy classes to my Exam Term?
Copying Classes between Terms
3
Copying Classes from one Term to another
Why can't I copy classes to the next Term?
Why didn't all my classes copy to the exam term?
Starting a new Term / School Year
4
Starting a new Term
Starting a new School Year
I am starting a new School Year, why are students already populated into classes?
If I conclude a Term, can I change grades later?
Teacher Reports
Student Reports
0
Class Reports
2
Standards Reporting
Standards Met - All Classes Report
Attendance Reports
6
Attendance/Conduct Report
Attendance Summary Reports for a Group of Students
Attendance Summary Reports for One Student
Create a Daily Attendance Sheet
Detailed Attendance Report
View all 6
Transcripts
Overview
2
Transcripts Overview
South Carolina Transcript
Running Transcripts
6
Running Transcripts as an Administrator
Batch Transcripts
Allowing Limited Administrators to run Transcripts
Allowing Parents and Students to view an Unofficial Transcript
Preparing Transcripts for Certification
View all 6
Editing Transcript Data
6
Manually Adding New Grades to the Transcript
Editing Grades for a Concluded Class
Editing Classes
Editing Terms
Editing Attendance Totals
View all 6
Customizing the Transcript
11
Transcript Report Profiles
Customize Transcript Display Options
Class Rank
Grade Level Filter
Graduation Date
View all 11
WISEdata
Overview
3
What is WISEid/WISEdata?
What is a "Snapshot"? When is it?
WISEid/WISEdata Checklist
Step 1: Enabling WISEid/WISEdata
1
Enabling WISEid/WISEdata in Gradelink
Step 2: Identifying "Choice" Students
2
What is "Choice"?
Marking Students as "Choice"
Step 3: Generating WISEids for your Students
4
Generating WISEids for Students (bulk)
Generating WISEids for Students (individual)
Preventing Errors while generating WISEids
WISEdata and Race/Ethnicity
Step 4: Submitting Student Records to WISEdata
2
Submitting Student Records to WISEdata
Opting in and Opting out of submitting Family Address information
Troubleshooting
0
Settings
Teacher Settings
5
View/Access Settings for Teachers
Limit Concluded Class Grades
Limit the size of Term Comments
Enable Teacher Access to Discipline
Preventing Changes to Assignment Types
Parent/Student Settings
7
View/Access Settings for Parents and Students
Enabling/Disabling Parent Alerts
How do I lock out all parents and students?
Hide Academic and Attendance Tabs for Select Grade Levels
Hide Re-Enrollment tab in Parent Interface
View all 7
Date/Time Settings
7
Attendance and Class Scheduling
Show/Hide Old Terms
School Year Start and End Month
Time Zone Settings
SMS / Voice Blackout Period
View all 7
General Settings
6
Sports Eligibility Requirements
Minimum Passing Grade for Credit / No Credit Classes
Default Class Units / Credits
"Temporarily Allow..." Settings
Class Population Conflict Settings
View all 6
Calendar Settings
1
Managing Event Types
Standards Settings
2
Default Class Settings for Determining When a Standard is Met
Default Class Settings for how Standards appear on the Report Card
Attendance Settings
4
Enabling/Disabling Attendance
Daily Attendance Settings
Class Attendance Settings
How do I make multiple tardies add up to an absence?
Security Settings
3
Security Settings
Username and Password Requirements
My Settings
Miscellaneous Settings
5
School Profile
Managing Effort / Class Category Values
Managing Ethnicity / Race Designations
Managing Numbered Comments
Remove all References to Parents for Adult Students
COVID-19 Resources
Case Tracking and Reporting
1
Tracking COVID-19 cases using Daily/School Attendance and the Medical Log
Online Learning
0
Implementation
Step 1: Questionnaire and Data Import
5
Premium and Standard Data Transfer Options
Standard Records Transfer Technical Guide
Premium Records Transfer Technical Guide
Records Transfer Terms of Service
How to Import Students from a Spreadsheet: Step-by-Step Guide
Step 2: Implementation
2
Implementation Overview
Implementation Resources
Step 3: Resources
7
Logging into Gradelink
Resources for New Administrators
How to Roll Out Gradelink to Teachers
Overview of Gradelink for Students/Parents
Information Available Through Gradelink for Students/Parents
View all 7
Gradelink Websites
Websites Overview
1
Websites Overview
Questions
0
About Wordpress
3
Difference Between a Page and a Post
Add a Page
Add a Post
